Terms of Service Policy
Groundcover Leather Company (“Groundcover”). Registered in South Africa 2014/033924/07. VAT No. 4920268127.
By entering the Groundcover website you agree to abide by the Terms and Conditions of use. A placement of an order online indicates your acceptance of these Terms & Conditions.
Orders shall be accepted at our sole discretion but will normally be accepted if the goods that you order are available and your credit card is authorised for the transaction. Your card will be charged automatically when you place your order. If for any reason we are unable to fulfill your order, a full refund will be given.
The contract between us (Groundcover) and you (the customer) becomes binding when we send you an confirmation email (with your goods). You will own the goods once they have been delivered to the address specified and when we have received cleared payment for the goods in full. Until that time then we will retain title to the goods. We will contact you if there are any problems.
Prices quoted to you are the prices set at the time. If for any reason they are increased we will let you know by e-mail and inform you prior to processing your order. We will accept your order when we send you an invoice with your goods.
We do try to ensure the pictures of the goods on our website are accurate. However, there may be slight variations in colour and texture between the pictures and the goods themselves.
Our electronic gift vouchers and physical gift cards are valid for one year from date of purchase. Our gift cards can be purchased from any one of our stores or through firstname.lastname@example.org.
If the value of your gift voucher is less that the amount of your total purchase, the difference must be paid by an additional payment method. If the value of your gift voucher is greater than the amount of your total purchase, you will be able to use the remaining gift voucher balance for future purchases, subject to these terms and conditions.
The balance cannot be refunded or exchanged for cash. Gift vouchers cannot be used to purchase additional gift vouchers. Lost, stolen or damaged vouchers cannot be replaced.
Please note some products are exempt from promotions and discount code use.
During a sale period no other offers or promotion codes may be used. Pricing cannot be retrospectively honoured on past orders. Applicable on items purchased within sale period.